$350–$850 Citibank Class Action Payouts: Citibank has agreed to a $29.5 million settlement to resolve allegations of unauthorized robocalls made to non-customers regarding past-due credit card accounts. This settlement is a response to claims of violations under the Telephone Consumer Protection Act (TCPA). Eligible individuals can receive payouts ranging from $350 to $850, and in some cases, up to $2,500 depending on the number of calls they received.
If you believe you’re eligible, it’s important to understand the process, deadlines, and requirements for filing a claim. This article provides a detailed overview of the Citibank class action settlement, how to determine eligibility, and how to ensure you receive your compensation.
$350–$850 Citibank Class Action Payouts
The Citibank Class Action Settlement offers eligible individuals an opportunity to receive compensation for unauthorized robocalls made in violation of the TCPA. With payouts ranging from $350 to $850—and up to $2,500 for documented cases—it’s essential to act promptly. Submit your claim by December 20, 2024, and monitor updates on the official settlement website, headtcpasettlement.com. This is a unique chance to hold companies accountable and receive fair compensation for privacy violations.
| Key Information | Details |
|---|---|
| Settlement Amount | $29.5 million |
| Eligible Payout | $350–$850 (up to $2,500 with proof of multiple calls) |
| Eligibility Period | August 15, 2014 – July 31, 2024 |
| Claim Submission Deadline | December 20, 2024 |
| Final Approval Hearing | January 14, 2025 |
| Official Website | headtcpasettlement.com |
Understanding the Citibank Class Action Settlement
The lawsuit, titled Head v. Citibank, N.A., alleged that Citibank violated the TCPA by making robocalls to individuals who were not its customers. These calls, made using automated systems or prerecorded messages, targeted individuals regarding credit card accounts they had no relationship with.
Citibank has denied any wrongdoing but agreed to settle the lawsuit to avoid the costs and risks of further litigation. The settlement provides affected individuals with financial compensation while addressing alleged TCPA violations.
Who Is Eligible for the Settlement?
Eligibility Criteria
To qualify for the settlement payout, you must meet the following conditions:
- Non-Customer Status:
- You must not be a current or former Citibank cardholder, customer, or authorized user.
- Time Period:
- You received a robocall from Citibank between August 15, 2014, and July 31, 2024.
- Call Details:
- The call featured an automated or prerecorded message.
- It concerned a past-due credit card account.
- Proof for Additional Compensation:
- If you claim more than five robocalls, you must provide supporting documentation (e.g., phone records or screenshots).
How Much Compensation Will You Receive?
Standard Compensation
Eligible claimants can receive $350 to $850, depending on the number of claims submitted and approved.
Additional Compensation
Claimants who received multiple calls and provide supporting evidence may receive payouts of up to $2,500. The exact amount will depend on the total number of valid claims and remaining settlement funds.
How to File a $350–$850 Citibank Class Action Payout Claim?
Filing a claim is a straightforward process that can be completed online or via mail.
Steps to File a Claim
- Access the Claim Form:
- Visit the official settlement website at headtcpasettlement.com.
- Fill Out Personal Information:
- Provide your full name, address, and contact information.
- Enter the phone number on which you received the calls.
- Affirm Eligibility:
- Confirm that you are not a Citibank accountholder and that the calls were made during the specified period.
- Provide Proof (If Applicable):
- If you claim additional compensation, attach evidence such as phone records showing repeated calls.
- Submit the Claim:
- Submit the completed claim form online or mail it to the address provided on the settlement website.
- Ensure your claim is submitted by December 20, 2024.
Key Deadlines to Remember
| Event | Date |
|---|---|
| Claim Submission Deadline | December 20, 2024 |
| Final Approval Hearing | January 14, 2025 |
| Payout Distribution | Within 45 days after final court approval (if no appeals) |
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Frequently Asked Questions (FAQs)
1. What is the Telephone Consumer Protection Act (TCPA)?
The TCPA, enacted in 1991, aims to protect consumers from invasive telemarketing practices. It restricts the use of robocalls, prerecorded messages, and auto-dialers without prior consent. Violations of the TCPA can result in penalties and settlements, such as this one involving Citibank.
2. How do I know if I’m eligible for the Citibank settlement?
If you received a robocall from Citibank between August 15, 2014, and July 31, 2024, and were not a customer, you may be eligible. Use the claim form to verify your eligibility.
3. Is proof required to file a claim?
Proof is not required for the standard compensation. However, if you are claiming additional compensation for more than five calls, you must provide evidence like phone records.
4. When will I receive my payout?
Payouts will be distributed within 45 days of the settlement’s final court approval, expected in early 2025, assuming no appeals are filed.
5. What happens if I miss the claim deadline?
Claims submitted after December 20, 2024, will not be considered, and you will forfeit your right to compensation.
How to Stay Updated?
To stay informed about the settlement, updates, or potential appeals, regularly check the official website: headtcpasettlement.com. You can also contact the settlement administrator via the provided helpline for assistance with your claim.
Tips for Filing Your Claim
- File Early:
- Submit your claim well before the deadline to avoid technical issues or delays.
- Keep Documentation Handy:
- If claiming additional compensation, ensure your phone records are accurate and legible.
- Monitor Your Claim:
- Check the status of your claim on the settlement website.
- Beware of Scams:
- Only use the official settlement website to submit your claim and avoid third-party services claiming to assist with the process.
